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Researching customer satisfaction & loyalty how to find out what people really think por Szwarc, Paul

The ultimate question driving good profits and true growth por Reichheld, Frederick F.

The Relationship between Jamba Juice baristas' communication competence and customer loyalty por Cruz, Kathryn Grace P.

Filipino millennials' perception of green restaurants as determinant of their patronage and loyalty por Belano, Jethro Ian G.

Available for University of the Philippines Diliman via Digital Archives. Click here to access.

Brand psychology consumer perceptions, corporate reputations por Gabay, Jonathan

A factor analytic study of the suki relationship in selected small eateries in Antipolo, Marikina and Taytay por Adornado, Heddy Pamintuan

The shopper economy the new way to achieve marketplace success by turning behavior into currency por Crawford, Liz

The Concept of audience station loyalty from network executives' perspective a case study por Ragos, Christine D.

Risks, rewards, and responses towards a risk-aversion model of brand loyalty por Ilano, Arturo Benedicto M.

Customer bonding pathway to lasting customer loyalty por Cross, Richard 1947-