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  1. 61
    Article

    Possibilities of and predisposition to trade unions in Philippine call centers and business process outsourcing firms
  2. 62
    Published in Malaya (2008)
    Article

    CHED chief wants call center project in state schools completed and utilized
  3. 63
    by Fabella, Ferdinand
    Published in Manila Standard Today (2008)
    Article

    Cops mind call center staff on night shift
  4. 64
    by Pallomina, Maria Leda U
    Published 2008
    Thesis

    The person-job fit, job satisfaction and intention to leave of Makati-based call center customer service representatives
  5. 65
    by Jamandre, Niel Kenneth F.
    Published 2008
    Thesis

    A study of the communication-related variables that contribute to the job retention of call center agent the case of eTelecare
  6. 66
    by Manzano, Hazel
    Published 2008
    Book

    Callwork a call center life
  7. 67
    by Austero, Bong C.
    Published in Manila Standard Today (2007)
    Article

    Sharing and caring. IN Are we there yet [column]
  8. 68
    by Leyco, Chino S.
    Published in Manila Times (2007)
    Article

    Call centers can't keep agents long enough
  9. 69
    Published in Philippine Star (2007)
    Article

    Hard day's night for call center workers
  10. 70
    by Noda, Tom S.
    Published in ComputerWorld Philippines (2007)
    Article

    24/7 ready
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