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  1. 51
    Article

    Call center expanding hires more
  2. 52
    by Wilson, John P. 1955-
    Published 2009
    Book

    Call centre training handbook a complete guide to learning & development in contact centres
  3. 53
    by Noronha, Ernesto, D'Cruz, Premilla
    Published 2009
    Book

    Employee identity in Indian call centres the notion of professionalism
  4. 54
    by Tiambeng, Ken Arthur
    Published 2009
    Thesis

    An evaluation of the adoption of ITIL (IT Infrastructure Library) Framework and its Implication on the Delivery of IT Services of Selected BPO and Contact Centers in the Philippines
  5. 55
    by Cueto, Francis Earl A.
    Published in Manila Times (2008)
    Article

    Neri we'll pay builder of P300-million call center
  6. 56
    by Quiason, Rey L. Jr
    Published in Manila Bulletin (2008)
    Article

    A World of Opportunities Await Contact Centers Welcome Batch 2008!!!
  7. 57
    Article

    Call center hiring 7,000 agents
  8. 58
    Published in People Manager Journal (2008)
    Article

    Call center agents' commitment and willingness to stay a review
  9. 59
    by De Mesa, Karl R.
    Published in Fudge Magazine (2008)
    Article

    Midnight confidential
  10. 60
    by Bautista, Jaye C.
    Published in Manila Bulletin (2008)
    Article

    Is Calling your Calling? (The call center business in the Philippines Part I). IN Techie Mommy Talks [column]
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