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  1. 31
    Published in Philippine Daily Inquirer (2010)
    Article

    A Sunshine industry. IN Editorial [column]
  2. 32
    Published in Philippine Daily Inquirer (2010)
    Article

    It’s official PH bests India as No. 1 in BPO
  3. 33
    Published in Civil Service Reporter (2010)
    Article

    CSC, BIR, NCC ink deal on call center ng bayan
  4. 34
    Article

    Turnover and voice in Philippine call centers
  5. 35
    Article

    BPO firm hires 5,000 call agents
  6. 36
    by Cruz, Anna Francesca C.
    Published 2010
    Thesis

    Home management challenges and strategies of single mothers working in call centers in the Greater Manila Area
  7. 37
    by Dizon, Vanessa Amor L.
    Published 2010
    Thesis

    Well-being of single young adults working as call center agents an exploratory study
  8. 38
    by Alampay, Ma. Regina Hechanova
    Published 2010
    Book

    1-800-Philippines understanding and managing the Filipino call center worker
  9. 39
    by Manzano, Hazel
    Published 2010
    Book

    Proud callboy
  10. 40
    by Alampay, Ma. Regina Hechanova
    Published 2010
    Book

    1-800-Philippines understanding and managing the Filipino call center worker
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