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  1. 21
    Article

    Let the sunshine in.
  2. 22
    Article

    [1-800-philippines understanding and managing the Filipino call center worker : review].
  3. 23
    Article

    Tracing the path between coaching and performance a study of coaching in an inbound call center program
  4. 24
    Article

    The role of communication variables in ifluencing job retention of Filipino call center agents in Metro Manila and Region 6.
  5. 25
    Article

    Deconstructing emotional labor.
  6. 26
    by Pilarta, Angela Veranga
    Published 2011
    Thesis

    International expansion of locally-owned call center company a strategic prospective through scenario building
  7. 27
    Analytics

    Deconstructing emotional labor
  8. 28
    by Sy, Marvin
    Published in Philippine Star (2010)
    Article

    Miriam seeks legislation for BPOs continued growth
  9. 29
    Article

    Not all sunlight bright in sunshine industry
  10. 30
    Article

    India worries PH will be world’s No. 1 BPO center in five years
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