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261
Domestic travel patterns of Convergys Alabang Call Center employees
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Pangan, Shiella Anne
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262
Development of a call center customer satisfaction predictor based on speech features
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Sait, Alvi Jonathan C.
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263
Tracing the path between coaching and performance a study of coaching in an inbound call center program
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Sy Su, Chadwick Co 1981-
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264
Hanging up a postcolonial analysis of offshored call centers based on the narratives of female call center agents
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Lomibao, Ma. Aurora Lolita Liwag
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265
Turnover and voice in Philippine call centers
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Sale, Arlene Boot
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266
Turnover and voice in Philippine call centers
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Bool-Sale, Arlene
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267
The queer woman subject in call center work & the globalized space of the Makati Central Business District
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Beronio, Ellaine Rose Adricula
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CAMPUS
Diliman
259
Baguio
4
Tacloban
2
Pampanga
1
DATABASE
Index to Philippine Newspapers (IPN)
176
Union Catalog (Buklod)
56
Index to Philippine Periodicals (IPP)
35
UNIT LIBRARY
Diliman Main Library: Serials Section
72
School of Labor and Industrial Relations
14
Diliman Main Library: University Archives
9
Diliman Main Library: Filipiniana Books Section
8
College of Home Economics
6
Technology Management Center
6
College of Architecture
4
College of Arts and Letters
4
UP Baguio Main Library
4
College of Engineering Library I
3
College of Mass Communication
2
School of Economics
2
UP Tacloban Library
2
Asian Institute of Tourism
1
Cesar E.A. Virata School of Business
1
College of Education
1
College of Engineering Library II
1
College of Social Work & Community Development
1
Diliman Main Library: Info. Services & Instruction Section
1
Population Institute
1
UP Diliman Extension Program in Pampanga
1
see all ...
YEAR OF PUBLICATION
From:
To:
CLASSIFICATION
L - Education
29
H - Social Science
15
P - Language and Literature
6
A - General Works
2
T - Technology
2
SUBJECT
Call centers
Employees
26
Call center agents
13
Management
11
Customer services
10
Contracting out
8
Business process outsourcing
6
Baguio City
5
English language
5
Job satisfaction
5
Business Process Outsourcing
4
Employment
4
Employment opportunities
4
Personnel management
4
Convergys Corp
3
Employee motivation
3
Job creation
3
Job stress
3
Study and teaching
3
Telemarketing
3
Training of
3
Business English
2
Call center industry
2
Comic books, strips, etc
2
Convergys Corporation
2
Customer relations
2
Emotional labor
2
Health aspects
2
Job descriptions
2
Labor productivity
2
see all ...
AUTHOR
Domingo, Ronnel W.
6
Dumlao, Tina Arceo
4
Sale, Jonathan P.
4
Viray, Jayjay
4
Imbang, Glen
3
Isip, Irma
3
Lopez, Edu H.
3
Lucas, Daxim
3
Magkilat, Bernie Cahiles
3
Ong, Edison Dy
3
Villafania, Alex
3
Agustin, Estrella R.
2
Alampay, Ma. Regina Hechanova
2
Ateneo de Manila University. Institute of Philippine Culture
2
Aureus, Teresita A.
2
Austero, Bong C.
2
Balana, Cynthia D.
2
Batino, Ma. Clarissa S.
2
Bergevin, Real
2
Bool-Sale, Arlene
2
Burgonio, Maricel E.
2
Cimatu, Frank
2
Cueto, Francis Earl A.
2
Dagohoy, Princess Diane H.
2
Dela Cuesta, Lualhati M.
2
Esguerra, Christian V.
2
Friginal, Rachelle
2
Hechanova, Ma. Regina M.
2
Isla, Paul Anthony A.
2
Leyco, Chino S.
2
see all ...
RESOURCE TYPE
Article
211
Thesis
31
Book
21
Analytics
2
Continuing Resource
2
LANGUAGE
English
256
Filipino
3
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