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  1. 11
    by Jamandre, Tessa
    Published in The Sunday Times (2012)
    Article

    Call center agents fight stress with humor, lots of patience
  2. 12
    by Miraflor, Madelaine
    Published in The Sunday Times (2012)
    Article

    BPO industry expects more dramatic growth ahead
  3. 13
    by Jacinto, Al
    Published in Manila Times (2012)
    Article

    Call center firm sets up shop in Zamboanga
  4. 14
    Article

    Looks like call centers staying
  5. 15
    Article

    Bilib I.T. or not prison call center eyed
  6. 16
    Published in Daily Tribune (2012)
    Article

    Gov't seen raising $15B from call centers by 2016
  7. 17
    by Casta, Airiz
    Published in Gala (2012)
    Article

    The 4th call center olympics from cubicles to combat zones
  8. 18
    Thesis

    Development of Amex (American Express) request e-tool
  9. 19
    by Lontayao, Rommel C.
    Published in Manila Times (2011)
    Article

    Demand for call center agents still on the rise
  10. 20
    by Amojelar, Darwin G.
    Published in Manila Times (2011)
    Article

    Call centers keep growth target
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