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Call centers
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Personnel management
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Call centers
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Personnel management
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Study of call center agents' commitment and willingness to stay
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Manegdeg, Reynold Ferdinand G.
Published 2007
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Managing and motivating contact center employees tools and techniques for inspiring outstanding performance from your frontline staff
Published 2003
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Tracing the path between coaching and performance a study of coaching in an inbound call center program
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Sy Su, Chadwick Co 1981-
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Hanging up a postcolonial analysis of offshored call centers based on the narratives of female call center agents
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Lomibao, Ma. Aurora Lolita Liwag
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CAMPUS
Diliman
4
DATABASE
Union Catalog (Buklod)
4
UNIT LIBRARY
Diliman Main Library: University Archives
3
College of Mass Communication
2
School of Labor and Industrial Relations
2
YEAR OF PUBLICATION
From:
To:
CLASSIFICATION
L - Education
3
H - Social Science
1
SUBJECT
Call centers
Personnel management
Customer services
3
Management
3
Employee motivation
2
Employees
2
Coaching of
1
Industrial relations
1
Job satisfaction
1
Performance
1
Training of
1
see all ...
AUTHOR
Aganon, Marie E.
1
Amante, Maragtas S.V
1
Carlaw, Malcolm
1
Lomibao, Ma. Aurora Lolita Liwag
1
Manegdeg, Reynold Ferdinand G.
1
Sibal, Jorge V.
1
Sy Su, Chadwick Co 1981-
1
see all ...
RESOURCE TYPE
Thesis
3
Book
1
LANGUAGE
English
4
TUKLAS
: UP Libraries' Resource Discovery Tool
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