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DATABASE:
Union Catalog (Buklod)
SUBJECT:
Customer services
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DATABASE:
Union Catalog (Buklod)
SUBJECT:
Customer services
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A guide to customer service skills for the service desk professional
by
Knapp, Donnz
Published 2015
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A guide to computer user support for help desk & support specialists
by
Beisse, Fred
Published 2013
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CAMPUS
Diliman
2
DATABASE
Union Catalog (Buklod)
UNIT LIBRARY
College of Engineering Library II
1
School of Library and Information Studies
1
YEAR OF PUBLICATION
From:
To:
CLASSIFICATION
H - Social Science
1
Q - Science
1
SUBJECT
Computer industry
2
Computer technical support
2
Customer services
Computer service industry
1
End-user computing
1
Information technology
1
Maintenance and repair
1
Management
1
Microcomputers
1
Vocational guidance
1
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AUTHOR
Beisse, Fred
1
Knapp, Donnz
1
RESOURCE TYPE
Book
2
LANGUAGE
English
2
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