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  1. 1
    by Cassell, Kay Ann
    Published 2006
    Book

    Reference and information services in the 21st century an introduction.
  2. 2
    by Katz, William A., 1934-
    Published 1997
    Book

    Introduction to reference work
  3. 3
    by Katz, William Armstrong, 1924-
    Published 1992
    Book

    Introduction to reference work
  4. 4
    by Hede, Agnes Ann
    Published 1984
    Book

    Reference readiness a manual for librarians and students
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