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CLASSIFICATION:
L - Education
SUBJECT:
Call centers
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Customer services
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CLASSIFICATION:
L - Education
SUBJECT:
Call centers
AND
Customer services
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Developing world class operations in a local bank an industry analysis and benchmarking study on contact center operations
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Matanguihan, Charisse Derecho
Published 2014
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Tracing the path between coaching and performance a study of coaching in an inbound call center program
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Sy Su, Chadwick Co 1981-
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Hanging up a postcolonial analysis of offshored call centers based on the narratives of female call center agents
by
Lomibao, Ma. Aurora Lolita Liwag
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CAMPUS
Diliman
3
DATABASE
Union Catalog (Buklod)
3
UNIT LIBRARY
College of Mass Communication
2
Diliman Main Library: University Archives
2
Technology Management Center
1
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CLASSIFICATION
L - Education
SUBJECT
Call centers
Customer services
Management
2
Personnel management
2
Banks and banking
1
Benchmarking
1
Coaching of
1
Community banks
1
Employees
1
Performance
1
Training of
1
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AUTHOR
Lomibao, Ma. Aurora Lolita Liwag
1
Matanguihan, Charisse Derecho
1
Sy Su, Chadwick Co 1981-
1
Talisayon, Serafin D.
1
RESOURCE TYPE
Thesis
3
LANGUAGE
English
3
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