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CLASSIFICATION:
H - Social Science
DATABASE:
Union Catalog (Buklod)
SUBJECT:
Management
AND
Quality control
AND
Total quality management
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CLASSIFICATION:
H - Social Science
DATABASE:
Union Catalog (Buklod)
SUBJECT:
Management
AND
Quality control
AND
Total quality management
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Quality management systems a practical guide
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Gitlow, Howard S.
Published 2001
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Guide to TQM in service industries
Published 1996
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Design and management of service processes keeping customers for life
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Ramaswamy, Rohit 1960-
Published 1996
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Managing service quality
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Quality of service making it really work
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Edvardsson, Bo 1952-
Published 1994
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6
Fast track to quality a 12-month program for small, to mid-sized businesses
by
Tunks, Roger
Published 1992
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CAMPUS
Diliman
6
DATABASE
Union Catalog (Buklod)
UNIT LIBRARY
Cesar E.A. Virata School of Business
3
Asian Institute of Tourism
1
College of Architecture
1
College of Education
1
College of Engineering Library I
1
College of Home Economics
1
YEAR OF PUBLICATION
From:
To:
CLASSIFICATION
H - Social Science
SUBJECT
Management
Quality control
Total quality management
Service industries
4
Customer services
3
Small business
2
Organizational effectiveness
1
Production planning
1
Standrards
1
see all ...
AUTHOR
Edvardsson, Bo 1952-
1
Gitlow, Howard S.
1
Kano, Noriaki 1940-
1
Kunst, Paul
1
Lemmink, Jos
1
Ramaswamy, Rohit 1960-
1
Thomasson, Bertil
1
Tunks, Roger
1
nvretveit, John 1954-
1
see all ...
RESOURCE TYPE
Book
6
LANGUAGE
English
6
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