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  1. 1
    Published 2002
    Book

    Crucial conversations tools for talking when stakes are high
  2. 2
    by Brammer, Lawrence M.
    Published 1993
    Book

    The helping relationship process and skills
  3. 3
    Book

    Case method in human relations the incident process
  4. 4
    by Berrien, Frederick Kenneth
    Published 1957
    Book

    Human relations comments and cases
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