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UNIT LIBRARY:
School of Labor and Industrial Relations
CLASSIFICATION:
H - Social Science
LANGUAGE:
English
SUBJECT:
Customer relations
AND
Management
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UNIT LIBRARY:
School of Labor and Industrial Relations
CLASSIFICATION:
H - Social Science
LANGUAGE:
English
SUBJECT:
Customer relations
AND
Management
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Customer service intelligence perspectives for human resources and training
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Van der Wagen, Lynn
Published 2008
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Customer relationship management a global perspective
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The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success
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Hodge, Richard
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Customer relationship management
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Customer relationship management perspectives from the marketplace
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CRM redefining customer relationship management
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Customer relationship management creating competitive advantage through win-win relationship strategies
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Storbacks, Kaj
Published 2001
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CAMPUS
Diliman
7
DATABASE
Union Catalog (Buklod)
7
UNIT LIBRARY
School of Labor and Industrial Relations
Cesar E.A. Virata School of Business
1
YEAR OF PUBLICATION
From:
To:
CLASSIFICATION
H - Social Science
SUBJECT
Customer relations
Management
Customer services
2
Competition
1
Study and teaching
1
AUTHOR
Hodge, Richard
1
Knox, Simon
1
Lehtinen, Jarmo R.
1
Peel, Jeffrey
1
Peelen, Ed
1
Raab, Gerhard
1
Schachter, Lou
1
Storbacks, Kaj
1
Van der Wagen, Lynn
1
see all ...
RESOURCE TYPE
Book
7
LANGUAGE
English
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