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UNIT LIBRARY:
College of Engineering Library I
SUBJECT:
Call centers
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UNIT LIBRARY:
College of Engineering Library I
SUBJECT:
Call centers
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A Proposed model on monitoring quality in call centers
Published 2005
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An Operations management study on Company X
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Alcantara, Raymund
Published 2005
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Associated effects of shift work on productivity and health in outbound call center operations
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Dela Cuesta, Lualhati M.
Published 2004
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CAMPUS
Diliman
3
DATABASE
Union Catalog (Buklod)
3
UNIT LIBRARY
College of Engineering Library I
YEAR OF PUBLICATION
From:
To:
CLASSIFICATION
L - Education
3
SUBJECT
Call centers
Production engineering
2
Employees
1
Health aspects
1
Labor productivity
1
Shift systems
1
AUTHOR
Alcantara, Raymund
1
Baguio, Roy Gabriel N.
1
Carpio, Jenelyn
1
Dela Cuesta, Lualhati M.
1
Esquivia, Eugene
1
Lim, Melissa Arni D.
1
Parale, Kristina G.
1
Santiago, Jennifer Marie R.
1
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RESOURCE TYPE
Thesis
3
LANGUAGE
English
3
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