Customer experience management a revolutionary approach to connecting with your customers

Customer experience management a revolutionary approach to connecting with your customers

Dettagli Bibliografici
Autore principale: Schmitt, Bernd (Autore)
Natura: Libro
Lingua:English
Pubblicazione: New York John Wiley & Sons, Inc. [2003]
Soggetti:
Customer relations.
Relationship marketing.
Customer relations > Management.