SpringerLink (Online service), Spohrer, J., & Leitner, C. (2020). Advances in the human side of service engineering: Proceedings of the AHFE 2020 virtual conference on the human side of service engineering, July 16-20, 2020, USA. Springer.
Chicago Style (17th ed.) CitationSpringerLink (Online service), Jim Spohrer, and Christine Leitner. Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, July 16-20, 2020, USA. Cham: Springer, 2020.
MLA (8th ed.) CitationSpringerLink (Online service), et al. Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, July 16-20, 2020, USA. Springer, 2020.
Warning: These citations may not always be 100% accurate.