A guide to customer service skills for the service desk professional

Xehetasun bibliografikoak
Egile nagusia:	Knapp, Donnz (Egilea)
Formatua:	Liburua
Hizkuntza:	English
Argitaratua:	Boston, Massachusetts Cengage Learning [2015]
Edizioa:	4th edition.
Gaiak:	Computer industry > Customer services. Computer service industry > Vocational guidance. Computer technical support > Customer services > Handbooks, manuals, etc.
Sarrera elektronikoa:	Contributor biographical information Publisher description Table of contents only