00000cmm a22000004i 4500 UP-99796217613925230 Buklod 20230623093350.0 a r |||| u| cr ||||||||||| 230623s2020 xx d u eng 9781351188494 (ebook) (iLib)UPD-00533072551 DAIT rda eng DMLUC TX 911.3 M27 O37 2020eb Okumus, Fevzi author. Strategic management for hospitality and tourism Fevzi Okumus, Levent Altinay, Prakash Chathoth, Mehmet Ali Koseoglu. Second edition. Abingdon, Oxon New York, NY Routledge 2020. 1 online resource (xvii, 337 pages) text rdacontent computer rdamedia online resource rdacarrier First edition published in 2010. Includes webography. Includes bibliographical references and index. Access restricted to UP AIT staff and students and to one user at any one time. Requires EBSCOhost username and password to login on and off-campus. "Strategic Management for Hospitality and Tourism is an essential text for both intermediate and advanced learners aspiring to build their knowledge related to the theories and perspectives on the topic. The book provides critical and analytical insights on contemporary theoretical models and management practices while enhancing the learning process through worked examples and cases applied to the hospitality and tourism setting. This new edition highlights the rapidly changing socio-economic and political global landscape and addresses the cultural and socio-economic complexities of hospitality and tourism organizations in the new era. It has been fully updated to include: A new chapter on finance, business ethics, corporate social responsibility, and leadership as well as new content on globalisation, experience economy, crisis management, consumer power, developing service quality, innovation and implementation of principles. New features to aid understanding of the application of theory, and spur critical thinking and decision making. New international case studies with reflective questions throughout the book from both SME's and large-scale businesses. Updated online resources including PowerPoint presentations, additional case studies and exercises, and web links to aid both teaching and learning. Highly illustrated and in full colour design, this book is essential reading for all future hospitality and tourism managers"-- Provided by publisher Tourism Management Textbooks. Hospitality industry Management Textbooks. Strategic planning. Altinay, Levent author. Chathoth, Prakash author. Koseoglu, Mehmet Ali author. Electronic Resource http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2292150 View full text e-book at EBSCOhost FO UPD DAIT TX 911.3 M27 O37 2020EB Electronic Resource