APA (7th ed.) Citation

Lilley, R. C. (2019). Dealing with difficult people: Fast, effective strategies for handling problem people (Fourth Edition.). Kogan Page Ltd.

Chicago Style (17th ed.) Citation

Lilley, Roy C. Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People. Fourth Edition. New York: Kogan Page Ltd, 2019.

MLA (9th ed.) Citation

Lilley, Roy C. Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People. Fourth Edition. Kogan Page Ltd, 2019.