Beyer, H., & Holtzblatt, K. (1998). Contextual design: Defining customer-centered systems. Morgan Kaufmann.
Cita Chicago (17th ed.)Beyer, Hugh, i Karen Holtzblatt. Contextual Design: Defining Customer-centered Systems. San Francisco, California: Morgan Kaufmann, 1998.
Cita MLA (9th ed.)Beyer, Hugh, i Karen Holtzblatt. Contextual Design: Defining Customer-centered Systems. Morgan Kaufmann, 1998.
Atenció: Aquestes cites poden no estar 100% correctes.