2018 learning report on implementation of the accountability mechanism policy.

ADBs 2012 Accountability Mechanism Policy mandates a triennial analysis of lessons learned, with a focus on the management of complaints elevated to this last resort mechanism. This report attempts to put into perspective the number, nature, and management of complaints from project-affected people...

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Bibliographic Details

Format:	Electronic Resource
Language:	English
Published:	Metro Manila, Philippines Asian Development Bank 2019.
Subjects:	Public administration. Governance and public sector management. Electronic books.
Online Access:	https://www.adb.org/documents/2018-accountability-mechanism-learning-report