00000cmm a22000004i 4500 UP-99796217613610881 Buklod 20210316100852.0 m go j ta 210316s2008 xx d u (iLib)UPD-00523172067 DMLF rda eng Friginal, Eric author. The language of outsourced call centers a corpus-based study of cross-cultural interaction [electronic resource] by Eric Friginal. Ann Arbor Michigan ProQuest LLC [2008] 1 computer file (339 pages) illustrations. text rdacontent computer rdamedia online resource rdacarrier Studies in corpus linguistics v. 34 Thesis (Ph.D. in Applied Linguistics)--Northern Arizona University, 2008. Intercultural communication Philippines. Call center agents Philippines Language. English language Philippines Usage. Full text access requires UP Webmail login https://drive.google.com/file/d/13Je28vBvM1nqvd1mn4bFG45N4zO5MJ6u/view FI UPD DMLF Electronic Resource