Cita APA (7th ed.)

Friginal, E. (2008). The language of outsourced call centers: A corpus-based study of cross-cultural interaction. ProQuest LLC.

Cita Chicago (17th ed.)

Friginal, Eric. The Language of Outsourced Call Centers: A Corpus-based Study of Cross-cultural Interaction. Ann Arbor Michigan: ProQuest LLC, 2008.

Cita MLA (9th ed.)

Friginal, Eric. The Language of Outsourced Call Centers: A Corpus-based Study of Cross-cultural Interaction. ProQuest LLC, 2008.