Rath & Strong's six sigma leadership handbook - Bertels, Thomas; Rath & Strong (Hoboken, N.J. J. Wiley, 2003)
Includes bibliographical references (p. 540-545) and index.
Keywords: Total quality management -- Handbooks, manuals, etc; Total quality control -- Handbooks, manuals, etc; Six sigma (Quality control standard) -- Handbooks, manuals, etc; Leadership -- Handbooks, manuals, etc