Boutros, T., & Purdie, T. (2014). The process improvement handbook: A blueprint for managing change and increasing organizational performance (First edition.). McGraw-Hill Education.
Chicago Style aipamenaBoutros, Tristan, and Tim Purdie. The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance. First edition. New York: McGraw-Hill Education, 2014.
MLA aipamenaBoutros, Tristan, and Tim Purdie. The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance. First edition. McGraw-Hill Education, 2014.
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