APA (7th ed.) Citation

Hayler, R., & Nichols, M. (2005). What is six sigma process management? (First edition.). McGraw-Hill Education.

Chicago Style (17th ed.) Citation

Hayler, Rowland, and Michael Nichols. What Is Six Sigma Process Management? First edition. New York: McGraw-Hill Education, 2005.

MLA (9th ed.) Citation

Hayler, Rowland, and Michael Nichols. What Is Six Sigma Process Management? First edition. McGraw-Hill Education, 2005.