Cita APA

Hayler, R., & Nichols, M. (2005). What is six sigma process management? (First edition.). McGraw-Hill Education.

Citación estilo Chicago

Hayler, Rowland, and Michael Nichols. What Is Six Sigma Process Management? First edition. New York: McGraw-Hill Education, 2005.

Cita MLA

Hayler, Rowland, and Michael Nichols. What Is Six Sigma Process Management? First edition. McGraw-Hill Education, 2005.