Pande, P. S., Neuman, R. P., & Cavanagh, R. R. (2014). The Six Sigma way: How to maximize the impact of your change and improvement efforts (Second edition.). McGraw-Hill Education.
Cita Chicago (17th ed.)Pande, Peter S., Robert P. Neuman, i Roland R. Cavanagh. The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts. Second edition. New York: McGraw-Hill Education, 2014.
Cita MLA (9th ed.)Pande, Peter S., et al. The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts. Second edition. McGraw-Hill Education, 2014.
Atenció: Aquestes cites poden no estar 100% correctes.