Cita APA (7th ed.)

Kendall, K., & Bodinson, G. (2017). Leading the Malcolm Baldrige way: How world-class leaders align their organizations to deliver exceptional results (First edition.). McGraw-Hill Education.

Cita Chicago (17th ed.)

Kendall, Kay, i Glenn Bodinson. Leading the Malcolm Baldrige Way: How World-class Leaders Align Their Organizations to Deliver Exceptional Results. First edition. New York: McGraw-Hill Education, 2017.

Cita MLA (9th ed.)

Kendall, Kay, i Glenn Bodinson. Leading the Malcolm Baldrige Way: How World-class Leaders Align Their Organizations to Deliver Exceptional Results. First edition. McGraw-Hill Education, 2017.