Watson-Hemphill, K., & Bradley, K. N. (2016). Innovating lean six sigma: A strategic guide to deploying the world's most effective business improvement process (First edition.). McGraw-Hill Education.
Citação norma ChicagoWatson-Hemphill, Kimberly, and Kristine Nissen Bradley. Innovating Lean Six Sigma: A Strategic Guide to Deploying the World's Most Effective Business Improvement Process. First edition. New York: McGraw-Hill Education, 2016.
Citação norma MLAWatson-Hemphill, Kimberly, and Kristine Nissen Bradley. Innovating Lean Six Sigma: A Strategic Guide to Deploying the World's Most Effective Business Improvement Process. First edition. McGraw-Hill Education, 2016.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.