APA (7th ed.) Citation

Foglieni, F., Villari, B., & Maffei, S. (2018). Designing better services: A strategic approach from design to evaluation. Springer International Publishing AG. https://doi.org/10.1007/978-3-319-63179-0

Chicago Style (17th ed.) Citation

Foglieni, Francesca, Beatric Villari, and Stefano Maffei. Designing Better Services: A Strategic Approach from Design to Evaluation. Cham: Springer International Publishing AG, 2018. https://doi.org/10.1007/978-3-319-63179-0.

MLA (9th ed.) Citation

Foglieni, Francesca, et al. Designing Better Services: A Strategic Approach from Design to Evaluation. Springer International Publishing AG, 2018. https://doi.org/10.1007/978-3-319-63179-0.