Arthur, J. (2014). Breakthrough improvement with QI macros and excel: Finding the invisible low-hanging fruit. McGraw-Hill Education.
Chicago Style (17th ed.) CitationArthur, Jay. Breakthrough Improvement with QI Macros and Excel: Finding the Invisible Low-hanging Fruit. New York: McGraw-Hill Education, 2014.
MLA (9th ed.) CitationArthur, Jay. Breakthrough Improvement with QI Macros and Excel: Finding the Invisible Low-hanging Fruit. McGraw-Hill Education, 2014.
Warning: These citations may not always be 100% accurate.