Fundamentals of total quality safety management and auditing
"Total Quality Management (TQM) is a business philosophy that yields customer satisfaction and continuous process improvement. This book discusses a series of fundamentals for creating an operationally excellent management system (OEMS). The text also focuses on the ISO-9000 Quality Program, Vo...
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| Formato: | Livro |
| Idioma: | English |
| Publicado em: |
New York
Arcler Press
[2017]
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