Donaker, G. Designing better online review systems: How to create ratings that buyer and sellers can trust. Harvard Business Review.
芝加哥风格引文Donaker, Geoff. "Designing Better Online Review Systems: How to Create Ratings That Buyer and Sellers Can Trust." Harvard Business Review .
MLA引文Donaker, Geoff. "Designing Better Online Review Systems: How to Create Ratings That Buyer and Sellers Can Trust." Harvard Business Review, .
警告：这些引文格式不一定是100％准确.