Donaker, G. Designing better online review systems: How to create ratings that buyer and sellers can trust. Harvard Business Review.
Цитирование в стиле Чикаго (17-е изд.)Donaker, Geoff. "Designing Better Online Review Systems: How to Create Ratings That Buyer and Sellers Can Trust." Harvard Business Review .
Цитирование MLA (9-е изд.)Donaker, Geoff. "Designing Better Online Review Systems: How to Create Ratings That Buyer and Sellers Can Trust." Harvard Business Review, .
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.