APA način citiranja (7. izdanje)

Donaker, G. Designing better online review systems: How to create ratings that buyer and sellers can trust. Harvard Business Review.

Čikaški stil citiranja (17. izdanje)

Donaker, Geoff. "Designing Better Online Review Systems: How to Create Ratings That Buyer and Sellers Can Trust." Harvard Business Review .

MLA način citiranja (9. izdanje)

Donaker, Geoff. "Designing Better Online Review Systems: How to Create Ratings That Buyer and Sellers Can Trust." Harvard Business Review, .