Donaker, G. Designing better online review systems: How to create ratings that buyer and sellers can trust. Harvard Business Review.
Citación estilo ChicagoDonaker, Geoff. "Designing Better Online Review Systems: How to Create Ratings That Buyer and Sellers Can Trust." Harvard Business Review .
Cita MLADonaker, Geoff. "Designing Better Online Review Systems: How to Create Ratings That Buyer and Sellers Can Trust." Harvard Business Review, .
Warning: These citations may not always be 100% accurate.