Cita APA (7a ed.)

Donaker, G. Designing better online review systems: How to create ratings that buyer and sellers can trust. Harvard Business Review.

Cita Chicago Style (17a ed.)

Donaker, Geoff. "Designing Better Online Review Systems: How to Create Ratings That Buyer and Sellers Can Trust." Harvard Business Review .

Cita MLA (9a ed.)

Donaker, Geoff. "Designing Better Online Review Systems: How to Create Ratings That Buyer and Sellers Can Trust." Harvard Business Review, .