Donaker, G. Designing better online review systems: How to create ratings that buyer and sellers can trust. Harvard Business Review.
Chicago-Zitierstil (17. Ausg.)Donaker, Geoff. "Designing Better Online Review Systems: How to Create Ratings That Buyer and Sellers Can Trust." Harvard Business Review .
MLA-Zitierstil (9. Ausg.)Donaker, Geoff. "Designing Better Online Review Systems: How to Create Ratings That Buyer and Sellers Can Trust." Harvard Business Review, .
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.