APA (7th ed.) Citation

Duyag, R. S. J., & Cruz, E. (2013). Implementing Net Promoter Score Process in Selected Insurance Companies in Metro Manila. University of the Philippines Diliman.

Chicago Style (17th ed.) Citation

Duyag, Romeo S. Jr, and Edison Cruz. Implementing Net Promoter Score Process in Selected Insurance Companies in Metro Manila. Quezon City: University of the Philippines Diliman, 2013.

MLA (9th ed.) Citation

Duyag, Romeo S. Jr, and Edison Cruz. Implementing Net Promoter Score Process in Selected Insurance Companies in Metro Manila. University of the Philippines Diliman, 2013.