Duyag, R. S. J., & Cruz, E. (2013). Implementing Net Promoter Score Process in Selected Insurance Companies in Metro Manila. University of the Philippines Diliman.
Style de citation Chicago (17e éd.)Duyag, Romeo S. Jr, et Edison Cruz. Implementing Net Promoter Score Process in Selected Insurance Companies in Metro Manila. Quezon City: University of the Philippines Diliman, 2013.
Style de citation MLA (9e éd.)Duyag, Romeo S. Jr, et Edison Cruz. Implementing Net Promoter Score Process in Selected Insurance Companies in Metro Manila. University of the Philippines Diliman, 2013.
Attention : ces citations peuvent ne pas être correctes à 100%.