APA aipamena

Duyag, R. S. J., & Cruz, E. (2013). Implementing Net Promoter Score Process in Selected Insurance Companies in Metro Manila. University of the Philippines Diliman.

Chicago Style aipamena

Duyag, Romeo S. Jr, and Edison Cruz. Implementing Net Promoter Score Process in Selected Insurance Companies in Metro Manila. Quezon City: University of the Philippines Diliman, 2013.

MLA aipamena

Duyag, Romeo S. Jr, and Edison Cruz. Implementing Net Promoter Score Process in Selected Insurance Companies in Metro Manila. University of the Philippines Diliman, 2013.