International Conference on Serviceology Yokohama-shi, Japan, SpringerLink (Online service), Maeno, T., Sawatani, Y., & Hara, T. (2016). Serviceology for designing the future: Selected and edited papers of the 2nd International Conference on Serviceology. Springer. https://doi.org/10.1007/978-4-431-55861-3
Chicago Style aipamenaInternational Conference on Serviceology Yokohama-shi, Japan, SpringerLink (Online service), Takashi Maeno, Yuriko Sawatani, and Tatsunori Hara. Serviceology for Designing the Future: Selected and Edited Papers of the 2nd International Conference on Serviceology. Japan: Springer, 2016. https://doi.org/10.1007/978-4-431-55861-3.
MLA aipamenaInternational Conference on Serviceology Yokohama-shi, Japan, et al. Serviceology for Designing the Future: Selected and Edited Papers of the 2nd International Conference on Serviceology. Springer, 2016. https://doi.org/10.1007/978-4-431-55861-3.