ITIL 2011 edition a pocket guide

Библиографические подробности
Главный автор:	Van Bon, Jan (Автор)
Формат:	‌
Язык:	English
Опубликовано:	Zaltbommel, Netherlands Van Haren Publishing [2011]
Предметы:	IT infrastructure library > Study guides. > Examinations. Electronic data processing > Management. Information technology > Management. Computer industry > Customer services > Management.