ITIL 2011 edition a pocket guide

Detalles Bibliográficos
Autor Principal:	Van Bon, Jan (Author)
Formato:	Libro
Idioma:	English
Publicado:	Zaltbommel, Netherlands Van Haren Publishing [2011]
Subjects:	IT infrastructure library > Study guides. > Examinations. Electronic data processing > Management. Information technology > Management. Computer industry > Customer services > Management.