Essentials of supervisory management - Salvador, Samuel Mejia; Fua-Geronimo, Ellinor ([Bulacan] Allen Adrian Books, 2011)
Chapter: The role of supervisor -- Chapter 2: Concepts and functions of management -- Chapter 3: Communication -- Chapter 4: Building relationships and managing conflicts -- Chapter 5: Motivation -- Chapter 6: Leadership and management styles -- Chapter 7: Managing Change -- Chapter 8: Teams and groups -- Chapter 9: Selection and organizational acceptance -- Chapter 10: Training and development -- Chapter 11: Performance appraisals -- Chapter 12: Maintaining discipline -- Chapter 13: Complaints and grievances -- Case Studies.
Bibliography: pages 381-394.
Keywords: Supervisors; Supervision of employees; Personnel management