APA (7th ed.) Citation

Jeston, J. (2018). Business process management: Practical guidelines to successful implementations (Fourth edition.). Routledge.

Chicago Style (17th ed.) Citation

Jeston, John. Business Process Management: Practical Guidelines to Successful Implementations. Fourth edition. London; New York: Routledge, 2018.

MLA (9th ed.) Citation

Jeston, John. Business Process Management: Practical Guidelines to Successful Implementations. Fourth edition. Routledge, 2018.

Warning: These citations may not always be 100% accurate.