Contextual design design for life - Holtzblatt, Karen; Beyer, Hugh (Cambridge, MA Morgan Kaufmann, 2017)
Part 1: Gathering user data -- 2. User data drives design -- 3. Principles of contextual inquiry -- 4. The interpretation session -- Part 2: Revealing the world -- 5. From data to insight: using CD models -- 6. The affinity diagram -- 7. Building experience models -- 8. The traditional models -- Part 3: Reinventing life 9. Inventing the next product concept 10. From data to design -- The wall walk -- 11. Ideation -- Visioning and the cool drilldown -- Part 4: Designing the system -- 12. The challenge of product design -- 13. Storyboards -- 14. The user environment design -- 15. UI design -- 16. Prototyping -- 17. Conclusion -- Into action.
Includes index.
Keywords: System design; System analysis