Cita APA (7a ed.)

Locker, K. O., & Kienzler, D. S. (2015). Business and administrative communication (Eleventh edition.). McGraw-Hill/Irwin.

Cita Chicago Style (17a ed.)

Locker, Kitty O., y Donna S. Kienzler. Business and Administrative Communication. Eleventh edition. New York: McGraw-Hill/Irwin, 2015.

Cita MLA (9a ed.)

Locker, Kitty O., y Donna S. Kienzler. Business and Administrative Communication. Eleventh edition. McGraw-Hill/Irwin, 2015.