Service management operations, strategy, information technology

Detalhes bibliográficos
Main Authors:	Bordoloi, Sanjeev (Author), Fitzsimmons, James A. (Author), Fitzsimmons, Mona J. (Author)
Formato:	Livro
Idioma:	English
Publicado em:	Dubuque McGraw-Hill Education [2019]
Edição:	Ninth Edition.
Assuntos:	Service industries > Management.