Service management operations, strategy, information technology

Detalles Bibliográficos
Autores principales:	Bordoloi, Sanjeev (Autor), Fitzsimmons, James A. (Autor), Fitzsimmons, Mona J. (Autor)
Formato:	Libro
Lenguaje:	English
Publicado:	Dubuque McGraw-Hill Education [2019]
Edición:	Ninth Edition.
Materias:	Service industries > Management.